SX Development
Advanced report system
Enhance your server with our advanced report system! Our intuitive interface allows players to submit detailed reports with screenshots. This gives you all the information you need to handle a report!
Player Experience
Direct Report Creation
Players can quickly submit detailed reports through an intuitive interface to request immediate assistance or flag issues.
Flex Structure
Configurable Categories
Set up custom report types tailored to your server's needs, from player reports and bug tracking to general questions.
Player Interface
Personal Report Filter
Players can sort and filter their submitted reports by status or category to track progress and view staff responses in real time.
Staff Overview
Centralized Staff Dashboard
A dedicated control panel giving staff members a high-level view of system metrics, active tickets, and team activity.
Ticket Handling
Interactive Report Feed
Process, claim, assign, and resolve active reports directly from the dashboard to keep ticket response times low.
Team Management
Active Staff Directory
View a full list of online and offline staff members to track availability, roles, and support distribution.
Internal Coordination
Private Staff Chat
Built-in team messaging channel allowing staff members to discuss cases, coordinate responses, and ask for help privately.
Transparency
Complete Report Logs
Detailed activity logging tracks ticket resolutions, staff actions, and ticket histories for complete accountability and administrative review.
Admin Tools
In-Game Settings
Fine-tune permissions, notification sounds, UI behavior, and category parameters directly within the dashboard settings menu.
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